Problem Solution Background
Withdrawal Problem

Why Is My Deposit Not Arriving?

Your deposit isn't showing up in your account? Here are the most common reasons and how to resolve the issue.

Understanding the Problem

A deposit that doesn't arrive can be frustrating. The most frequent causes are: blockchain network issues (for crypto), bank processing delays, error in the deposit address, or simply a normal confirmation delay. Most deposits arrive within a few minutes to a few hours.

Possible Solutions:

  • Verify that the transaction has been confirmed on the blockchain (for crypto)
  • Wait 10-30 minutes, some deposits require multiple confirmations
  • Verify that you used the correct deposit address and network (ERC-20, TRC-20, etc.)
  • Contact the site support with your transaction hash/ID
  • Check your email for any notifications
  • For card deposits, verify that your bank hasn't blocked the transaction
  • Make sure you've respected the minimum and maximum deposit amounts

Don't Worry

Missing deposits are usually resolved quickly. Most legitimate gambling sites have excellent customer support to help you. If the problem persists, try an alternative platform with faster deposits.

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