THE QUICK ANSWER
Changing display currency changes the on-screen conversion. Duelbits says awarded free spins appear only when the display is set to USD.
01
Read the internal unit and display separately
Duelbits says deposits convert into its USD-linked coins. The chosen display currency then shows that value in another fiat currency using an approximate updated rate.
An unchanged internal balance can show a different EUR or CAD figure as the rate moves. Keep the currency label with every balance screenshot; comparing two unlabeled numbers can create a false missing-funds report.
One balance, different labels
Duelbits coins
Internal value linked to USD
Display setting
Converts the shown number
Wallet or game
Check the currency beside the amount
Changing the display does not swap the underlying balance.
Original explanation · not an account screenshot02
Check the selected display on this device
- Select the balance in the top navigation bar and open Select Currency Display.
- Choose the intended currency, read the presented terms and confirm the selection.
- Check the balance label again. Duelbits says the preference is stored per browser and device, so another device can show a different setting.
03
If an awarded free-spin balance is not visible
Duelbits’ currency help says Free Spins are locked to USD and will not appear with another display currency. Switch the display to USD to check the award.
This display check does not establish eligibility for an unawarded promotion or override its expiry. If the award remains missing, keep the promotion name, award time and display currency for support.
Awarded free spins are missing
Display is not USD
Switch display to USD
Award appears
Check the existing award and its terms
Still absent
Give support the award reference and time
This check concerns an award already granted to the account.
Original explanation · not an account screenshot04
If a game shows a different currency
Some providers support only particular currencies and can prompt a switch to USD. Other game interfaces can show their own default currency. Compare the currency labels before treating the difference as a balance adjustment.
For a discrepancy, record the wallet label, game label, amount, time and bet ID. Ask whether a difference is display conversion, rounding or an account transaction. The setting does not perform a crypto swap.
BEFORE YOU CONTINUE
Quick checklist
- Keep the currency label with each amount.
- Check the setting on the device in use.
- Use USD to check awarded free spins.
- Record game and wallet currency labels for a mismatch.
Official sources
Official help describes the feature. StrikePot’s checks explain how to read the account record and report a mismatch.
- Duelbits · Understanding Display Currencies · reviewed
Public documentation reviewed on 26 October 2026 (America/Toronto). No account login, claim, deposit, gameplay, withdrawal or recovery test was performed. Account controls and available options can change; follow the current official screen.
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